{"id":207,"date":"2026-10-12T14:22:53","date_gmt":"2026-10-12T11:22:53","guid":{"rendered":"https:\/\/musicumlaude.com\/?page_id=207"},"modified":"2026-10-12T14:22:54","modified_gmt":"2026-10-12T11:22:54","slug":"reclamatie-de-anulare-a-platii","status":"publish","type":"page","link":"https:\/\/musicumlaude.com\/ro\/refund-cancellation\/","title":{"rendered":"Returnare bani \u0219i anulare"},"content":{"rendered":"<p><strong>Ultima actualizare:<\/strong> 12 octombrie 2026<\/p>\n\n<p>Aceast\u0103 Politic\u0103 de Retur \u0219i Anulare se aplic\u0103 tuturor \u00eenregistr\u0103rilor, aplica\u021biilor \u0219i serviciilor de participare pl\u0103tite asociate cu <strong>Musicum Laude 2026 \u2013 Edi\u021bie de Cr\u0103ciun<\/strong>, Organizat\u0103 de MOL-OPER Artistic\u0103 Conservator (MOL-OPER Bt.).<\/p>\n\n<p>Prin \u00eenscrierea la Musicum Laude \u0219i efectuarea pl\u0103\u021bii, solicitan\u021bii accept\u0103 condi\u021biile de rambursare \u0219i anulare descrise mai jos, \u00een conformitate cu legisla\u021bia aplicabil\u0103 privind protec\u021bia consumatorilor.<\/p>\n\n<h2>1. Taxe de \u00eenregistrare<\/h2>\n\n<p>Toate taxele de \u00eenscriere la competi\u021bie sunt <strong>ne-refundabil<\/strong> \u00een conformitate cu politica standard de anulare a competi\u021biei.<\/p>\n\n<p>\u00cen special, taxele de \u00eenscriere nu se restituie \u00een urm\u0103toarele situa\u021bii:<\/p>\n\n<ul>\n    <li>Solicitantul nu ajunge \u00een semifinale \u00een urma procesului de preselec\u021bie.<\/li>\n    <li>Solicitantul se retrage voluntar din competi\u021bie.<\/li>\n    <li>Solicitantul nu particip\u0103 la competi\u021bie sau la niciun spectacol programat.<\/li>\n    <li>Solicitantul nu este \u00een m\u0103sur\u0103 s\u0103 participe din motive personale, inclusiv dificult\u0103\u021bi de deplasare sau conflicte de programare.<\/li>\n<\/ul>\n\n<p>To\u021bi participan\u021bii primesc feedback de la un profesor de voce, inclusiv cei care nu ajung \u00een semifinale.<\/p>\n\n<h2>2. Preselec\u021bie \u0219i admitere<\/h2>\n\n<p>Depunerea cererii \u0219i plata taxei de \u00eenscriere nu garanteaz\u0103 participarea la semifinalele sau finalele competi\u021biei.<\/p>\n\n<p>Cererile sunt evaluate de o juriu profesionist \u00een func\u021bie de \u00eenregistr\u0103rile video prezentate \u0219i de cerin\u021bele de admitere ale competi\u021biei.<\/p>\n\n<p><strong>Solicitan\u021bii care nu sunt selecta\u021bi pentru semifinale nu au dreptul la restituirea taxei de \u00eenscriere \u00een conformitate cu regulile standard ale competi\u021biei.<\/strong><\/p>\n\n<h2>3. Taxe pentru sesiuni de audit \u0219i masterclass<\/h2>\n\n<p>Taxele pl\u0103tite pentru probe \u0219i masterclass-uri nu sunt returnabile \u00een conformitate cu politica standard de anulare a organizatorului dac\u0103 participantul:<\/p>\n\n<ul>\n    <li>Anuleaz\u0103 \u00een mod voluntar participarea lor.<\/li>\n    <li>Se retrage dup\u0103 \u00eenregistrare.<\/li>\n    <li>Nu particip\u0103 la audi\u021bia sau masterclass-ul programat.<\/li>\n<\/ul>\n\n<p>Locurile pentru sesiuni de prob\u0103 \u0219i masterclass sunt limitate \u0219i sunt alocate \u00een func\u021bie de disponibilitate \u0219i procedurile de \u00eenscriere ale organizatorului.<\/p>\n\n<h2>4. Pachete promo\u021bionale<\/h2>\n\n<p>Pachetele promo\u021bionale, inclusiv pachetele Silver \u0219i Golden, sunt supuse aceleia\u0219i condi\u021bii generale de anulare.<\/p>\n\n<p>\u00cen cazul \u00een care un pachet include mai multe servicii, orice restituire necesar\u0103 \u00een conformitate cu legisla\u021bia aplicabil\u0103 va fi calculat\u0103 \u00een func\u021bie de circumstan\u021be \u0219i de serviciile afectate.<\/p>\n\n<h2>5. Anulare a evenimentului sau schimb\u0103ri semnificative<\/h2>\n\n<p>Organizatorul \u00ee\u0219i rezerv\u0103 dreptul de a efectua modific\u0103ri rezonabile \u00een programul competi\u021biei, \u00een loca\u021biile \u00een care se desf\u0103\u0219oar\u0103 competi\u021bia, \u00een componen\u021ba juriului sau \u00een organizarea evenimentului, atunci c\u00e2nd este necesar.<\/p>\n\n<p>\u00cen cazul \u00een care un eveniment sau un serviciu pl\u0103tit este anulat de c\u0103tre organizator \u0219i nu poate fi furnizat, participan\u021bii afecta\u021bi vor fi informa\u021bi despre op\u021biunile disponibile, inclusiv orice restituire necesar\u0103 \u00een conformitate cu legisla\u021bia aplicabil\u0103.<\/p>\n\n<p>\u00cen cazul \u00een care o schimbare semnificativ\u0103 \u00eempiedic\u0103 furnizarea serviciului convenit, participan\u021bii pot contacta organizatorul pentru a solicita o solu\u021bie adecvat\u0103.<\/p>\n\n<h2>6. Pl\u0103\u021bi online<\/h2>\n\n<p>Taxele de \u00eenscriere \u0219i alte taxe de participare pot fi achitate \u00een siguran\u021b\u0103 online folosind carduri de credit sau debit prin intermediul <strong>Stripe<\/strong>.<\/p>\n\n<p>Pl\u0103\u021bile sunt procesate de c\u0103tre Stripe \u00een conformitate cu standardele aplicabile de procesare \u0219i securitate a pl\u0103\u021bilor.<\/p>\n\n<p>Orice rambursare aprobat\u0103 va fi, de obicei, efectuat\u0103 pe metoda de plat\u0103 ini\u021bial\u0103, dac\u0103 acest lucru este tehnic posibil.<\/p>\n\n<p>Termenii de procesare a return\u0103rilor pot varia \u00een func\u021bie de Stripe, banca emitent\u0103 \u0219i metoda de plat\u0103.<\/p>\n\n<h2>7. Drepturile legale ale consumatorilor<\/h2>\n\n<p>Nimic din aceast\u0103 politic\u0103 nu exclude sau nu limiteaz\u0103 drepturile obligatorii ale participan\u021bilor prev\u0103zute de legisla\u021bia aplicabil\u0103 \u00een materie de protec\u021bie a consumatorilor din Ungaria sau din Uniunea European\u0103.<\/p>\n\n<p>\u00cen cazul \u00een care se aplic\u0103 un drept de retragere prev\u0103zut de lege sau un alt drept obligatoriu de restituire, acest drept prevaleaz\u0103 asupra condi\u021biilor standard de ne-recuv\u00e2ntare descrise mai sus.<\/p>\n\n<p>Orice excep\u021bii aplicabile drepturilor legale de retragere vor fi evaluate \u00een func\u021bie de natura serviciului \u0219i de cerin\u021bele legale relevante.<\/p>\n\n<h2>8. Cereri de returnare a banilor \u0219i contact<\/h2>\n\n<p>Pentru \u00eentreb\u0103ri legate de pl\u0103\u021bi, anul\u0103ri sau ramburs\u0103ri, v\u0103 rug\u0103m s\u0103 contacta\u021bi organizatorul:<\/p>\n\n<p>\n    <strong>Organizator:<\/strong> MOL-OPER Asocia\u021bia de Art\u0103 Vizual\u0103 (MOL-OPER Bt.)<br>\n    <strong>Sediul social:<\/strong> 1131 Budapest, Szent L\u00e1szl\u00f3 utca 135. III. em. 32., Ungaria<br>\n    <strong>Num\u0103rul de \u00eenregistrare a companiei:<\/strong> 01-06-775927<br>\n    <strong>Num\u0103r fiscal:<\/strong> 22340861-2-41<br>\n    <strong>Email:<\/strong> <a href=\"mailto:musicum.laude@partium.ro\">musicum.laude@partium.ro<\/a><br>\n    <strong>Telefon:<\/strong> <a href=\"tel:+40723670392\">+40 723 670 392<\/a>\n<\/p>\n\n<p>C\u00e2nd ne contacta\u021bi cu privire la o plat\u0103, v\u0103 rug\u0103m s\u0103 furniza\u021bi numele complet, adresa de e-mail de \u00eenregistrare \u0219i referin\u021ba relevant\u0103 pentru plat\u0103 sau \u00eenregistrare. V\u0103 rug\u0103m s\u0103 nu trimite\u021bi detalii complete ale cardului de plat\u0103 prin e-mail.<\/p>\n\n<h2>9. Actualiz\u0103ri de politic\u0103<\/h2>\n\n<p>Organizatorul poate actualiza aceast\u0103 politic\u0103 \u00een cazul \u00een care este necesar pentru a reflecta modific\u0103rile \u00een ceea ce prive\u0219te organizarea evenimentului, legisla\u021bia aplicabil\u0103 sau procedurile de plat\u0103.<\/p>\n\n<p>Orice actualiz\u0103ri vor fi publicate pe site-ul oficial Musicum Laude. Modific\u0103rile nu vor elimina retroactiv drepturile legale obligatorii sau modifica drepturile contractuale existente f\u0103r\u0103 o baz\u0103 juridic\u0103 valabil\u0103.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: 12 October 2026 This Refund &#038; Cancellation Policy applies to all registrations, applications, and paid participation services associated with Musicum Laude 2026 \u2013 Christmas Edition, organized by MOL-OPER Zenem\u0171v\u00e9szeti Bet\u00e9ti T\u00e1rsas\u00e1g (MOL-OPER Bt.). By registering for Musicum Laude and completing payment, applicants acknowledge the refund and cancellation conditions described below, subject to applicable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-207","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/musicumlaude.com\/ro\/wp-json\/wp\/v2\/pages\/207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/musicumlaude.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/musicumlaude.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/musicumlaude.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/musicumlaude.com\/ro\/wp-json\/wp\/v2\/comments?post=207"}],"version-history":[{"count":1,"href":"https:\/\/musicumlaude.com\/ro\/wp-json\/wp\/v2\/pages\/207\/revisions"}],"predecessor-version":[{"id":208,"href":"https:\/\/musicumlaude.com\/ro\/wp-json\/wp\/v2\/pages\/207\/revisions\/208"}],"wp:attachment":[{"href":"https:\/\/musicumlaude.com\/ro\/wp-json\/wp\/v2\/media?parent=207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}